Understanding
Visual hierarchy, labels, navigation and cues that help visitors understand where they are.
SAAS UX AUDIT
Find visible friction without confusing automation with user research.
SaaSCheckup ties every UX signal to a page, interaction and piece of evidence. Unmeasured opinions, intent and behavior remain explicitly unknown.
01 / UX LENS
Three observable dimensions of experience.
The assessment covers what can be reproduced within the public or explicitly authorized scope.
Interaction
Responsive behavior, keyboard use, controls, forms and visible messages in authorized public journeys.
Accessibility
Semantics, accessible names and automatable signals without claiming to replace a complete human WCAG audit.
02 / EVIDENCE
What a SaaS UX audit can actually document.
Each area separates confirmed failure, review signal and untested item.
NAVIGATION
Broken links, ambiguous destinations and interrupted public journeys.
MOBILE
Viewport, visible overflow and controls that are difficult to use on small screens.
KEYBOARD
Observable focus and access to sampled interactions.
FORMS
Labels, input types, required hints and non-destructive public submission behavior.
SEMANTICS
Headings, main regions, image alternatives and control names.
LIMITS
Anything requiring user research, product analytics or authenticated access remains NOT TESTED.
03 / INTERPRETATION
A UX signal is not automatically lost revenue.
The report describes possible friction and how to verify it. Only your product data can establish the real effect on activation, retention or conversion.
FACT
Reproduced and recorded observation.
HYPOTHESIS
Cause or impact to confirm with source and users.
MEASUREMENT
A precise criterion for checking the fix.
04 / FAQ
Common SaaS UX audit questions.
Is this user testing?
No. The audit measures observable signals. It does not replace interviews, product research or tests with your users.
Does it cover the whole application?
Only pages and interactions actually reachable within the authorized scope. Exact coverage is shown in the report.
How are priorities chosen?
Confirmed failures are ranked by technical severity and likely friction without inventing financial impact.
GO FURTHER
Choose the question you want to answer.
Each guide addresses a distinct intent and points to the relevant method or diagnosis.